About Us

As a nuclear pharmacist who had served on the Line Avenue Pharmacy (LAP) team since 1989, Randy Caudle developed a fondness for his customers and the pharmacy business that changed a job into a lifelong career. His commitment to patients and doctors assisted by the unique pharmacy led him to purchase the business with his wife, Susan, in 1998 in an effort to continue and grow the pharmacy’s commitment to personalized service.

Both Caudles graduated in 1982 with a Bachelor of Science in Pharmacy from Northeast Louisiana University (now known as University of Louisiana at Monroe). Susan and Randy have over 10 years each in hospital pharmacy and are both certified in nuclear pharmacy from Purdue University. They have dedicated their lives to a field they love and the people it serves.

"Our pharmacy fills a niche that few others can in providing old fashioned pharmacy customer service which is coupled with the latest information and technology to provide the best products available," said R. Caudle. "We are the most experienced compounding pharmacy in the area. Providing solutions to meet the needs of our customers is a natural high our pharmacy staff is able to enjoy daily. It’s why we are here."

Susan agrees. "We’re not just a pharmaceutical retailer," said S. Caudle. "We still answer the phones to avoid an automated feel to an experience which should be personal, and we take time to build relationships with our customers because we want to help them develop solutions that will lead to longer, happier and healthier lives."

She particularly enjoys helping customers who may be suffering from Adrenal Fatigue. "It can be a debilitating syndrome that often makes people feel helpless and overwhelmed," said S. Caudle. "I know because I experienced it myself at one time during the illness and loss of a family member. We enjoy helping customers understand how stress affects lives and providing solutions for regaining energy and control."

The Caudles also believe strongly in staying on top of new findings in the pharmacy field with continuing education courses and place a high value on quality. In fact, they participate in a formalized Quality Improvement Program for the pharmacy which documents ways to continually improve quality and maintain their commitment to customer service excellence.

The other pharmacists (John, Andy, and Susie) at LAP also have many years of experience and impressive qualifications, and the company’s technicians, clerks, and drivers complete a team which is able to offer unparalleled access and delivery convenience. "We will deliver to customers if needed, and we utilize a local wholesaler," said S. Caudle. "This allows us to acquire most products daily so that our customers have access to medications they need as soon as humanly possible."