Owner, John Mainiero, has been with Line Avenue Pharmacy since 1997. The pharmacy has been locally owned and operated since its inception by Skip McCright in 1979. In 1998, Mr. McCright sold the pharmacy to two upstanding local citizens, Randy and Susan Caudle, who changed the name from McCrights to Line Avenue Pharmacy. The Caudles worked hard to instill in the pharmacy a caring and compassionate, customer-centered, environment.
As a nuclear and compounding pharmacist, John Mainiero, has made a life-long career out of helping others. John's commitment to patients and doctors led him and his wife, Kasie, to purchase the business in 2021. Following the example of the previous owners, John strives to keep customer care at the center of what they do.
John Mainiero graduated from Northeast Louisiana University (now known as University of Louisiana at Monroe) in 1998 with a Bachelor of Science in Pharmacy. John then became certified in nuclear pharmacy at Purdue University. He has been at Line Avenue Pharmacy for his entire career and has strong loyalty and devotion to keep the unique gem of a local, independent, pharmacy thriving.
"Our pharmacy fills a niche that few others can, in providing old-fashioned pharmacy customer service, coupled with the latest information and technology, to provide the best products and service available. Providing solutions to meet the needs of our customers or their pets is a joy to our pharmacy staff." - John Mainiero "
We are here to serve the customers, answer their questions, and address their concerns and worries," John said. "We are here to make medicines that are unique and are not necessarily available in the mainstream pharmacies. We take the time to personally answer phone calls, we do not have an automated system. At Line Avenue Pharmacy, we take the time to build relationships with the customers because we want to help them develop solutions that will lead to longer, happier, and healthier lives.
" One customer stated, "They take the time to work with you, they still answer the phones and it makes it more personal. I come here because they make medicine I cannot get at the local chain pharmacies."
John also believes strongly in staying on top of new findings in the pharmacy field with continuing education courses and he places a high value on quality. In fact, Line Avenue Pharmacy participates in a formalized Quality Improvement Program which documents ways to continually improve quality and maintain their commitment to customer service excellence.
The other Line Avenue pharmacists, technicians, clerks and drivers complete a team which is able to offer unparalleled service and delivery convenience. They have access to a local wholesaler and can get medications quickly if needed or compound something that might be unavailable at another pharmacy. They specialize in pet medication and can make your cat medicine taste like your cat's favorite fish! They can size you for compression hosiery that can help reduce varicose veins and promote healthy circulation. They also even have a gift shop where you can grab a quick gift or card in a pinch. That is just a small sample of the amazing things that Line Avenue can do for you, your family, and your pets.